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PURCHASING GUIDE

Choose the products

Aggiungi al carrello

Add to cart

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Buy


Receive the order


Choose the products


Find the products you want by browsing the online store and filtering the products by category, brand, olfactory family, format or genre, or by searching for them directly using the search bar at the top of the website. Once you have identified a product you want to buy, click on the gray button to add it to the cart. Repeat the process for all the products you want and complete the purchase by going to the checkout. In addition, you can compare products or add them to your Favorites List.

 

Log in and enter your data


At the checkout, fill out the form with all the necessary data for the shipment of your order. Make sure they are correct, otherwise the courier will not be able to deliver your products! Were you already a customer of the old Ottaviano Biella online shop? We already have all your data, we just ask you to re-enter your password for security reasons.


Choose the product samples


When ordering, if you wish, you can specify in the "Notes" field your preferences for the free samples that will be included in your package. Choose whether to receive up to 5 perfume samples (3 of your choice + 2 best sellers), cosmetics or make-up, and let us know your requests on specific brands or products. Alternatively, you can also contact us and we will do our best to accommodate your requests. If you do not indicate anything, our staff will chose the samples for you.


Request an invoice


If you need to receive an invoice for your order, check the box and enter the necessary data in the appropriate fields (tax code or VAT number and PEC or SDI).


Choose your prize


If with your order you have gained the necessary points to win a prize (500, 1000, 2000, 3000, 4000, 5000, 6000, 7000 or 10000 points), indicate in the "Notes" field the desired prize among those available in the rewards catalogue.


Complete the order


Once you have filled in all the data, choose your favorite payment and shipping method. At this point you are ready to complete your order! Once done, you will automatically receive an email with the summary of your purchase and, if you have chosen to pay via bank transfer, the necessary bank details to send us the payment.


Order delivery


Orders for which the standard registered shipping method has been chosen are shipped within 1-2 business days of receiptOrders containing more than one product may be delayed if the products are located in multiple warehouses. Express registered shipping is available for Italian destinations only and has an additional cost of 5€ for all orders.

Standard registered shipping costs 6 euros for orders equal to or less than 48 euros and is free for orders over 48 euros (Italy only). To learn about the international shipping rates, please click here.

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