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PRIVACY & COOKIE POLICY


1. Premise


Following the visit of the ottavianogroup.com website and/or the request to join the loyalty program at the Ottaviano Parfums et Beauté stores, data relating to identified or identifiable persons may be collected and processed. This policy describes how to manage such data in accordance with the European Union regulation number 679 of 27 April 2016 "General Data Protection Regulation" and Article 13 of Italian Legislative Decree number 196 of 30 June 2003 "Personal data protection code".


2. Data controller


The data controller is Ottaviano Parfums et Beauté, via San Filippo 8/e, 13900 Biella.


3. Data processor


The owner has been designated as data processor pursuant to Article 29 of the Personal data protection code.


4. Place of data processing


Data processing may take place at the aforementioned office and/or at the other offices of Ottaviano Parfums et Beauté, located in via Antonio Bianchini 8 - 28100 Novara, piazza Cavour 3 - 13100 Vercelli and Corso Garibaldi 56/58 - 28021 Borgomanero.


5. Types of data processed



5.1 Browsing data

The IT systems used to operate the ottavianogroup.com website acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified users, but which by their very nature could, through processing and association with other data, allow users to be identified. This category of data includes the IP addresses or domain names of the devices used by users while connecting to the website, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the times of the requests, the methods used to submit the requests, the size of the files obtained in response, the numerical codes indicating the status of the responses (successful, error, etc.) and other parameters relating to the operating systems and IT environments of the users. These data are used in order to check the correct functioning of the website and to collect visitor statistics. They could also be used to ascertain responsibility in the event of hypothetical computer crimes against the website itself.

5.2 Cookies

  5.2.1 Premise

This section is made in compliance with the measure of the Guarantor for the protection of personal data n. 229 of 8 May 2014.

  5.2.2 What are cookies

Cookies are small files sent from Internet websites to users' devices, where they are stored before being retransmitted on subsequent visits. Cookies cannot retrieve any data from users' devices or transmit computer viruses. Cookies can be used both by the owner and by third parties.

  5.2.3 Technical cookies

The ottavianogroup.com website directly installs only the technical cookies necessary for its proper functioning (session management, login, cart, etc.). During the initial visit to the website, no tracking or profiling mechanism is used. Technical cookies do not require consent, therefore they are installed automatically when connecting to the website.

  5.2.4 Third party cookies

In addition to the aforementioned technical cookies, the website integrates the following third-party services that use their own cookies:

– Facebook: collection of visitor statistics.
– Stripe: online payment processing.
– Google Ads: collection of visitor statistics.
– Google Analytics: collection of visitor statistics.
– PayPal: online payment processing.

The aforementioned services collect and process data according to the methods provided for in the individual policies, outside the responsibility of the owner.

  5.2.5 Give consent

When a visitor first connects to the website, a graphic reference is shown at the bottom of the screen. By clicking on "I agree", scrolling the page or browsing the website, the visitor is consenting to the use of all technical and third-party cookies.

  5.2.6 Deny consent

To deny consent to all or some cookies, it is possible to act on the specific settings of the browser used to visit the website. It is also possible to manage the consent to all or some third-party cookies by visiting Your Online Choices.


5.3 Personal data provided on a voluntary basis

Apart from what specified for browsing data and cookies, users are free to provide the data required for:

– Registration on the ottavianogroup.com website.
– The online shopping.
– Participation in the loyalty program at the stores.
– The sending of comments, reviews or other information to be published on the website.
– Subscription to the newsletter.
– Public and private communications with Ottaviano Parfums et Beauté, regardless of the method used (email, telephone, contact form, chat, social network, etc.).

Failure to provide such data may make it impossible to obtain what is requested.

Users assume responsibility for the data of third parties communicated or published through the website and guarantee that they have the right to spread them, freeing the owner from any burden towards third parties.




6. Purpose of the processing


The data is collected to allow Ottaviano Parfums et Beauté to provide its services:

– Sale of products (online and in stores).
– Customer support of the online store and physical stores.
– Loyalty program management.
– Newsletter.
Public and private communications with users.

They are also collected to allow integration with the following third-party services:

BRT: courier for the management of shipments.

DHL: courier for the management of shipments.

Facebook: collection of visitor statistics.

Feedaty: collection of customer reviews.

Stripe: online payment processing.

GLS: courier for the management of shipments.

Google Ads: collection of visitor statistics.

Google Analytics: collection of visitor statistics.

Mailchimp: newsletter management.

PayPal: online payment processing.

SDA: courier for the management of shipments.

The aforementioned services collect and process data according to the methods provided for in the individual policies, outside the responsibility of the owner.


7. Processing methods


The data is processed by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or cancellation. The processing is carried out using IT tools, with organizational and logical methods strictly related to the purposes indicated below.


8. Processing times


Unless otherwise specified, the data are archived indefinitely, but processed in any case for the time strictly necessary to achieve the purposes for which they were collected. Users can always request the interruption of the processing or the deletion of data in accordance with paragraph 10 "Rights of interested parties".


9. Sharing of data with third parties


In addition to the owner, in some cases, other subjects involved in the management of the ottavianogroup.com website and/or the stores (administrative, commercial, system administrators, etc.) or external subjects (legal, service providers, IT companies, etc.) also appointed, if necessary, as data processors by the owner. The owner undertakes to keep up-to-date the list of managers in the "Data processor" section on this page. In exceptional cases, the competent authorities may request access to data pursuant to the Personal data protection code for control purposes. On such occasions, the reply is mandatory under penalty of an administrative sanction. In no case the data will be transferred to companies or third parties for marketing and/or profiling purposes.


10. Rights of interested parties


The individuals to whom the data refer have at any time the possibility to obtain confirmation of the existence (or otherwise) of the data and to know its content and origin, verify its accuracy or request its integration or updating, or the rectification pursuant to General Data Protection Regulation and Article 7 of the Personal data protection code, which establish the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose their processing in any case. Requests should be anticipated via email but confirmed via certified email (PEC) or registered mail with return receipt requested to be sent to the owner.


11. Jurisdiction


For any dispute that may arise regarding the processing of data between them and the owner or other individuals who have collaborated, collaborate or will collaborate in the management of the same, users accept the jurisdiction of the Italian state and, in any case, the application of Italian law, regardless of one's domicile or headquarters. The place of jurisdiction is Biella.

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